2. Information Collected through Your Use of the Website
When you visit this Website, you may provide us with two types of information: Personal Information that you knowingly and voluntarily choose to provide, and Anonymous Information (as defined below) that we automatically collect as you browse the Website.
(a) Your Personal Information
(b) Anonymous Information we receive from your usage of the Website
We collect certain information about you from your use of the Website (referred to herein as “Anonymous Information”). Our web servers may automatically collect and store the name of the domain and host from which you access the Internet and the Internet protocol address of your computer. Additionally, we may collect information about the browser software you use; the type of operating system your computer uses; the date and time you access the Website; the website you visited just prior to visiting our Website; and a list of which Website pages you visit, the amount of time you spend on each Website page, and the order in which you view the Website pages. We use this Anonymous Information to improve the performance of the Website and make it more compatible with the technology used by our Website visitors. This Anonymous Information may be combined with Personal Information you have provided.
To help make the Website more responsive to the needs of our visitors, we may also use a standard feature found in browser software called a “cookie” to assign each visitor a unique, random number, a sort of anonymous user ID that resides in your computer. The cookie does not identify the Personal Information of the visitor; rather, it identifies the computer that a visitor uses to access the Website. A cookie cannot read data off of your hard drive. The cookie may store Website statistics, user preferences, information about your browser, and other identifying information. Most browsers automatically accept the cookies, but you can disable the acceptance of cookies at any time by changing the preferences in your browser. Certain Website pages and features may not function properly if you choose to disable the acceptance of cookies.
3. How We Use Your Information
(a) Personal Information
When you supply us with your Personal Information, we will use it for the express purpose stated when we ask for such Personal Information (e.g., to send you material and information you request). We may also use your Personal Information to contact you regarding the Website; to provide information about products or services that may be of interest to you; or to provide information regarding upcoming events, new services, and other general information about our products and services. We may also use your Personal Information to personalize your Website experience and to allow us to deliver the type of content and product information in which you are most interested. You may elect not to receive these communications when you initially register at the Website or at any time thereafter (see Section 4 below regarding Opt- Out Procedure). We respect your privacy and your right to limit the ways in which we contact you.
(b) Anonymous Information
We collect Anonymous Information in an effort to ensure that our Website will appear and function appropriately on your computer, to help us improve our services and the Website, and so we may determine which website referred you to the Website. Your Internet protocol address is used to help identify you. For additional information on how we use your Anonymous Information, see Section 2(b) above.
(c) Personal Information and Anonymous Information
At times, we may retain third parties to analyze data we collect, including Personal Information and Anonymous Information, solely to help us improve our services and the Website by, for example, learning details regarding the number of visitors to our Website and what pages of the Website visitors frequent most. These third parties are not authorized to use your Personal Information or Anonymous Information in any other way and are required to keep the information confidential.
4. Opt-Out Procedure
You have the opportunity to opt-out of receiving communications from Hot Luck at the point where the Website requests Personal Information from you. At any time, you can also review or change your Personal Information, have Hot Luck remove your account from our database, or opt-out of receiving further communications from Hot Luck, either through your account or by contacting Hot Luck via e-mail at [email protected] Please note that if you request that your account be deleted from our database or request that you no longer receive communications from Hot Luck, you may receive an automatic e-mail from Hot Luck resulting from your request. If you request that your account be deleted from our database or if you request that your Personal Information be changed, we may maintain your existing Personal Information and information about your activities and transactions on and through the Website for the purpose of recordkeeping and servicing, and to comply with our retention policy described in Section 6 below.
5. Security of Information
The security of your Personal Information is very important to us, and we are committed to protecting the Personal Information we collect. We have commercially-reasonable physical, electronic, and managerial security measures in place to attempt to protect against the loss, misuse, alteration, or unauthorized access of Personal Information we have collected from you. All Personal Information is subject to restricted access to prevent loss, misuse, alteration, or unauthorized access.
6. Retention and Storage
We may retain your Personal Information in our databases in accordance with any existing document retention policies and applicable laws. This period may extend beyond the end of your relationship with us, but it will be only as long as it is necessary for us to have sufficient information to prevent fraudulent activity, protect ourselves against liability, permit us to pursue available remedies, or limit any damages that we may sustain. Also, we may retain your Personal Information beyond the end of your relationship with us if we believe in good faith that a law, regulation, rule, or guideline requires it.
8. Legal Disclaimer
Our Website is not directed at children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. If Hot Luck obtains actual knowledge that it has obtained personal information about a child under the age of 13, that information is immediately and permanently deleted from our records.
11. Contact Us
Address: Hot Luck, 1208 E. 7th Street, Second Floor, Austin TX 78702
E-mail: [email protected]